You can create an account by clicking the “Register” button on the homepage and filling in the required information.
Click the “Forgot Password” link on the login page, enter the registered email address as prompted, and the system will send a link to reset the password to your email.
You can log in to your account, visit the “Order History” page to check the order status, or contact our customer service team by providing the order number.
If the order has not yet been shipped, you can request to modify or cancel it through customer service. Please contact us as soon as possible to increase the chances of success.
After the order is shipped, you will receive a confirmation email with a tracking link. You can check the order shipment status through this link.
Please review our refund policy and contact us via email if eligible. Providing the order number and reason for the refund will help us process the refund.
Unless the item is defective, return shipping is the responsibility of the customer. Please refer to our refund terms for specific information.
